Terms and Conditions
Version: April 2025
Table of Contents
1. Scope of Application
These Terms and Conditions apply to all business relationships between DenizTech (hereinafter "Provider" or "we") and its customers (hereinafter "Customer" or "User").
The version in effect at the time of the conclusion of the contract shall apply. Deviating, conflicting, or supplementary terms and conditions of the Customer shall not become part of the contract unless their validity has been expressly agreed to in writing.
Eligibility: The service is intended exclusively for users who are of legal age (18 years or older). By creating an account or using the paid AI services, you expressly confirm that you are of legal age.
2. Provider Identification
3. Offer, Contract Formation & Prices
a) General
All representations on the website of DenizTech constitute merely a non-binding invitation for customers to make offers.
b) Technical Steps Leading to Contract Formation
The contract is concluded through our online portal in the following steps:
- Selection of the desired credit package on our website.
- Creation of a user account or login.
- Entry of the required payment details.
- Display of a summary page ("Cart" or "Checkout") where all data can be reviewed.
- Clicking the "Order with obligation to pay" button (or an equivalent unambiguous formulation).
By clicking the order button, you submit a binding offer to conclude a purchase contract.
c) Identifying and Correcting Input Errors
Before finally submitting the order, you have the opportunity to review your details on the summary page. Input errors can be corrected by using your browser's "Back" function or by editing the relevant data fields in the checkout process.
d) Formation of Contract
The contract is formed once the Provider accepts the Customer's offer. This generally occurs immediately by:
- sending an order confirmation by email, or
- successful completion of the payment transaction, or
- activation of the service.
e) Storage of Contract Text
The contract data and Terms will be sent to the customer by email. The Terms can be viewed and saved on this page at any time. Past orders can be viewed in the customer account.
f) Contract Language
The language available for the conclusion of the contract is English.
g) Account Suspension and Termination
DenizTech reserves the right to suspend or terminate accounts that materially violate these Terms, after prior notice where reasonably practicable. In the event of termination due to a user's breach, no refund of unused credits or subscription fees will be issued. In the event of termination initiated by DenizTech without cause, any unused prepaid credits will be refunded on a pro-rata basis.
4. Prices and Payment Terms
The prices displayed at the time of ordering apply. All prices are final prices inclusive of the applicable statutory value-added tax.
The purchase price is due immediately upon conclusion of the contract. Payment is made via the available payment methods (e.g. credit card, Apple Pay, Google Pay) of our service provider Stripe.
Note on service provision: Since we provide the purchased credits for AI-powered image generation to you immediately after the contract is concluded, you expressly agree at the time of purchase that we will begin executing the contract before the withdrawal period expires.
Subscriptions and Cancellation
Monthly subscription plans (Pro, Premium) are billed automatically at the start of each billing period via Stripe. You may cancel your subscription at any time through your account settings or the customer portal. Cancellation takes effect at the end of the current billing period; you retain access until then. Unused credits from a cancelled subscription are not refunded. Downgrading to a lower tier takes effect at the next billing cycle.
5. Delivery, Availability & Credits
Since we are dealing with digital content and services, "delivery" does not occur physically. The service is deemed fulfilled once the purchased credits have been credited to the customer account. This generally happens immediately after successful payment. Credits can be used for the generation of AI-based interior and exterior designs (rooms, gardens, facades).
Availability of AI Models: Image generation depends on the availability of external AI service providers. We strive for high availability but cannot guarantee 100% availability in the event of third-party outages.
Adjustments, changes, and additions to the contractual service, as well as measures to identify and rectify malfunctions, will only lead to a temporary interruption or impairment of accessibility if this is absolutely necessary for technical reasons.
In such cases, the Customer shall have no claim for refund, reduction of fees, or other compensation, provided the limitation is due to circumstances outside DenizTech's direct control, such as third-party service outages or force majeure events.
6. Right of Withdrawal
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional.
Right of Withdrawal
The right of withdrawal does not apply to customers who act as entrepreneurs (commercially or self-employed) at the time of concluding the contract.
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement.
To comply with the withdrawal period, it is sufficient that you send your notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
We will reimburse all payments received from you without undue delay and no later than fourteen (14) days from the day on which we received your notice of withdrawal. We will use the same means of payment you used for the initial transaction; no fees will be charged for this reimbursement.
Early Expiry of the Right of Withdrawal
The right of withdrawal expires early for contracts for the provision of digital content if we have begun executing the contract after you have:
- expressly agreed that we begin executing the contract before the withdrawal period expires, and
- confirmed your acknowledgment that your right of withdrawal is lost upon our commencement of execution of the contract.
(Since DenizTech immediately credits the purchased credits to your account after payment and these can be used for AI generations without delay, your right of withdrawal expires in its entirety once we begin crediting the credits to your account.)
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and return it.)
To:
DenizTech
Ahmet Deniz
Feldstr 48
31275 Lehrte
Email: [email protected]
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service (*):
Ordered on (*): _______________ / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only for notification on paper)
Date:
(*) Delete as applicable.
7. Ownership and Usage Rights
Note: The following provisions apply to all persons who upload content to our platform.
7.1 Your Content (Uploads): You retain all rights to your uploaded original photos (e.g. of empty rooms). You grant us only the usage rights necessary for the operation of the service and AI processing.
7.2 AI-Generated Images: You receive a simple, time-unlimited, geographically unrestricted right to use the generated images for private and commercial purposes. We note, however, that under current law, AI-generated content often does not enjoy copyright protection.
7.3 Permission for Property Photos (Uploads): By uploading original photos to our application, you legally confirm that you are either the lawful owner of the depicted rooms/properties/gardens or that you have the express permission of the owner (or landlord) to upload these photos and have them processed by our external AI service providers. You fully indemnify the Provider against all third-party claims arising from the violation of property, trespass, or copyright through your uploads.
7.4 Prohibited Content: The User warrants that the images they upload do not infringe any third-party rights. Uploading photos that show identifiable persons, sensitive personal data, content glorifying violence, or illegal content is strictly prohibited.
7.5 Availability: The statutory warranty provisions of §§ 327 ff. BGB (implementing EU Directive 2019/770 on contracts for digital content and services) apply. We strive for high service availability but do not guarantee uninterrupted access. Our warranty obligations do not extend to disruptions caused by third-party providers or circumstances outside our control.
8. Warranty and Liability
8.1 Statutory Warranty: Statutory warranty rights apply.
8.2 Limitation of Liability:
We are liable without limitation for intent and gross negligence as well as for damages arising from injury to life, body, or health.
For slight negligence, we are only liable for the breach of material contractual obligations (cardinal obligations) whose fulfillment is essential for the proper performance of the contract. In this case, liability is limited to the contract-typical, foreseeable damage.
8.3 Data Loss: For loss of data, we are only liable up to the amount that would have been incurred for restoring the data if the user had made proper and regular data backups.
8.4 Disclaimer for AI-Generated Architecture: The architectural, interior, and exterior designs (including garden and facade concepts) generated by artificial intelligence serve exclusively for visual inspiration purposes. We assume no warranty for the physical, structural, building law, or craftsmanship feasibility of the generated designs. The images do not replace professional advice from architects, structural engineers, draughtsmen, or craftsmen. Any liability for indirect damages, financial losses, or consequential costs arising from attempts to physically implement the AI-generated images is excluded to the fullest extent permitted by law. This exclusion does not apply to damages arising from injury to life, body, or health, or to damages caused by gross negligence or intent (§ 309 No. 7 BGB).
9. Data Protection
The protection of your personal data is very important to us. This applies in particular to data you transmit to us in the context of support requests (e.g. error descriptions, contact details). Detailed information on the collection, processing, and use of your data can be found in our separate Privacy Policy.
10. Final Provisions
10.1 Governing Law: The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For disputes with merchants, legal entities under public law, or special funds under public law, the exclusive place of jurisdiction is the registered seat of DenizTech.
10.2 Amendments to Terms: DenizTech reserves the right to amend these Terms at any time. Users will be notified of material changes via email or prominent in-app notice at least 14 days before the changes take effect. Continued use of the service after the effective date constitutes acceptance of the revised Terms. If you do not agree with the amended Terms, you have the right to terminate your account before the amended Terms take effect.
10.3 Dispute Resolution: The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/.
We are not willing or obligated to participate in dispute resolution proceedings before a consumer arbitration board.
10.4 Severability Clause: Should individual provisions of this contract be invalid, the contract shall remain valid in all other respects.